{"id":915,"date":"2022-01-12T11:36:06","date_gmt":"2022-01-12T09:36:06","guid":{"rendered":"https:\/\/colorvisionlen.wpenginepowered.com\/shipping-delivery\/"},"modified":"2022-06-06T10:26:03","modified_gmt":"2022-06-06T07:26:03","slug":"shipping-delivery","status":"publish","type":"page","link":"https:\/\/colorvisionlenses.com\/fr\/shipping-delivery\/","title":{"rendered":"Politique de retour et d’\u00e9change"},"content":{"rendered":"

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Exp\u00e9dition & Livraison<\/h3>\n

Si nous avons vos produits en stock, nous exp\u00e9dirons g\u00e9n\u00e9ralement votre commande dans les 24 heures.<\/p>\n

Si nous devons commander votre produit, nous vous informerons par e-mail ou par t\u00e9l\u00e9phone de la date d’arriv\u00e9e pr\u00e9vue de vos produits et nous vous communiquerons une date d’exp\u00e9dition pr\u00e9vue. La date d’exp\u00e9dition pr\u00e9vue est bas\u00e9e sur notre exp\u00e9rience et n’est pas garantie<\/p>\n

Confidentialit\u00e9 et s\u00e9curit\u00e9<\/h3>\n

Acc\u00e9dez \u00e0 notre page Politique de confidentialit\u00e9 pour voir que nous devons collecter certaines donn\u00e9es que nous ne traitons que pour un traitement interne.<\/p>\n

Politique de retour et de remplacement<\/h3>\n

Nous sommes heureux de rembourser ou d’\u00e9changer toute lentille de contact non ouverte, non endommag\u00e9e et non expir\u00e9e dans les 30 jours suivant l’achat. Malheureusement, nous ne pouvons pas accepter les retours sur les lentilles fabriqu\u00e9es sur commande.<\/p>\n

\u00ab Les remboursements seront effectu\u00e9s uniquement via le mode de paiement d’origine et seront trait\u00e9s dans un d\u00e9lai de 10 \u00e0 45 jours selon la banque \u00e9mettrice de la carte de cr\u00e9dit. \u00bb<\/p>\n

Les frais de retour pour l’exp\u00e9dition sont gratuits, dans les \u00c9mirats arabes unis en utilisant notre compagnie de livraison pr\u00e9f\u00e9r\u00e9e. Les retours internationaux doivent \u00eatre envoy\u00e9s sous forme de colis suivi et les frais de transport doivent \u00eatre pay\u00e9s par le client.<\/p>\n

Pour initier un retour, veuillez contacter \u00e9quipe de service clients, qui se fera un plaisir de vous aider dans le processus.<\/p>\n

Les commandes sp\u00e9ciales et les produits fabriqu\u00e9s sur commande ne sont pas remboursables et ne peuvent pas \u00eatre \u00e9chang\u00e9s.<\/p>\n

Nous sommes d\u00e9sol\u00e9s de devoir imposer des r\u00e8gles aussi strictes, mais nous avons d\u00fb le faire pour des raisons d’\u00e9quit\u00e9 envers tous nos clients.<\/p>\n

Politique d’annulation<\/h3>\n

Le client peut annuler sa commande dans les 24 heures; les remboursements seront effectu\u00e9s vers le moyen de paiement initialement utilis\u00e9 par le client. Veuillez pr\u00e9voir jusqu’\u00e0 45 jours pour que le transfert de remboursement soit effectu\u00e9.<\/p>\n

Commande<\/h3>\n

N’h\u00e9sitez pas \u00e0 commander en ligne dans notre magasin en ligne ou par t\u00e9l\u00e9phone ou chat. En g\u00e9n\u00e9ral, nous vous recommandons de commander en ligne car vous pouvez prendre le temps d’examiner les produits, la sph\u00e8re de prescription et les prix pour vous assurer de passer la bonne commande et de n’oublier aucune information d’adresse.<\/p>\n

Paiement, prix et promotions<\/h3>\n

Nous proposons le paiement en esp\u00e8ces \u00e0 la livraison aux \u00c9mirats arabes unis et le paiement par carte de cr\u00e9dit pour tous les autres pays.<\/p>\n

Affichage des commandes<\/h3>\n

Lorsque vous cr\u00e9ez un compte utilisateur, vous pourrez voir toutes vos commandes pass\u00e9es lorsque vous vous connectez. Vous pouvez utiliser la fonction de r\u00e9approvisionnement si vous souhaitez commander \u00e0 nouveau les m\u00eames articles.<\/p>\n

Mise \u00e0 jour des informations du compte<\/h3>\n

Vous pouvez toujours mettre \u00e0 jour les informations de votre compte et en cas de perte de votre mot de passe, nous vous enverrons un lien pour le restaurer.
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La date […]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-915","page","type-page","status-publish","hentry"],"yoast_head":"\nPolitique de retour et d'\u00e9change - COLORVISION<\/title>\n<meta name=\"description\" content=\"COLORVISION is a premium CE-approved monthly colored contact lens manufactured with utmost clinical and safety measures.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/colorvisionlenses.com\/shipping-delivery\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de retour et d'\u00e9change - COLORVISION\" \/>\n<meta property=\"og:description\" content=\"COLORVISION is a premium CE-approved monthly colored contact lens manufactured with utmost clinical and safety measures.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/colorvisionlenses.com\/shipping-delivery\/\" \/>\n<meta property=\"og:site_name\" content=\"COLORVISION\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/COLORVISIONColoredContactLens\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-06T07:26:03+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/colorvisionlenses.com\\\/shipping-delivery\\\/\",\"url\":\"https:\\\/\\\/colorvisionlenses.com\\\/shipping-delivery\\\/\",\"name\":\"Politique de retour et d'\u00e9change - 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